Shipping Info

Expected Ship Date

You can expect your order to ship within 5 to 7 business days.

Method of shipping

Orders ship via United Parcel Service (UPS). Orders must ship to a physical address. We do not ship to PO Boxes.

To Track Your Order

Email your request for tracking number to service@oreoriginals.com, along with your company name and purchase order number. We will immediately respond with the pertinent information.

Change shipping method or address

Please contact ORE ORIGINALS, INC. at customerservice@oreoriginals.com. We will make every effort to change your order but we are not responsible for errors in changes made to orders after they are placed.

Shipping Charges:

United Sates: Shipping cost for your order is based on your total purchased amount, prior to sales taxes (if applicable) and promotional discounts. The cost is applicable only within the 48 contiguous states, consumer orders only.

The following chart can help you determine shipping cost for your order:

Canadian Retail Sales:

We no longer ship individual consumer sales directly to Canada. To find a retailer in Canada click on our retail locator.

Express Shipping Charges

Express shipping is available with an additional Express Fee of $25.00 in addition to expedited shipping costs charged by the shipping carrier, which can vary by the size of the order. Please contact ORE ORIGINALS, INC. Customer Service at (800) 367-2675 or at customerservice@oreoriginals.com for shipping information.

Orders placed with Express Shipping by 12:00 pm (noon) PT will ship by the next business day, pending credit card authorization and verification. Express orders usually arrive the following business day after the ship date. Express shipping to Rural Routes and remote locations usually arrives within 3 to 4 business days after the ship date.

If a Product is Unavailable

Shipments may be postponed (or canceled) in some cases due to product unavailability. In the event of any delay, we will notify you by email or phone.

Wholesale Orders

Orders are individually billed and shipping charges are based on wholesale terms and conditions